policies
Refunds & cancellation
Effective 13 October 2026
- Title
- Refunds & cancellation
- Effective
- 13 October 2026
- Sections
- 6
- Questions
- support@ultracode.in
Payments
All charges are displayed in Indian Rupees (₹) and include any applicable GST. Payments are securely handled through Razorpay, with support for UPI, debit and credit cards, and net banking. We do not retain or store your payment card information.
No automatic renewal
Our subscriptions do not renew automatically. You can manually purchase or renew a plan whenever you wish. The Trial plan is available as a single, one-time purchase and does not renew automatically.
Refund policy
If you experience a problem with the Service, please contact us within 3 days from the date of purchase. We will first make reasonable efforts to resolve the issue.
- Trial plan — if the issue cannot be resolved and the trial was affected, a refund may be provided.
- Monthly plans — refund requests are reviewed individually and may be approved on a pro-rata basis when a genuine service issue exists and a substantial portion of the subscription period remains unused.
Delivery and activation
Your access to the digital Service begins immediately after successful payment. By completing the purchase, you expressly acknowledge and agree to the immediate delivery and activation of the digital service. How a plan is delivered is described on the shipping and delivery page.
How to request a refund
Write to support@ultracode.in from the address on your account, within 3 days of purchase, with the Razorpay payment id (it starts pay_) and the first 12 characters of your key — never the whole key.
Approved refunds are returned to the original payment method through Razorpay; banks usually take 5–7 business days to credit them.
Contact
support@ultracode.in. The contact page has what to include so we can find your key straight away.
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Shipping & delivery
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